Agent Help Center

In the travel industry, pricing is not just a payment figure. Furthermore, it acts as a crucial psychological factor. Understanding how customers view your price list is the key to creating conversions. A smart tour pricing strategy is not a race to the lowest price. Instead, it is the art of making customers feel they…

An attractive tour product depends on more than just a good price; it requires excellent presentation. However, to ensure consistency and trust across the platform, we enforce strict tour content guidelines. Following these standards prevents customer confusion regarding your services. Furthermore, adhering to these rules ensures your tours are approved and published without delay. Below…

Safety and trust are the top priorities on our platform. Therefore, to protect travelers and ensure a fair business environment, we enforce strict Findtourgo agent verification standards. Only partners who meet these legal requirements can obtain the “Verified Badge” and start listing tours. This article details the specific documents you must prepare to pass our…

Running a business requires more than just intuition; it requires data. Therefore, understanding your business health is crucial. On the Findtourgo CRM system, the Dashboard serves as a real-time performance report . This article will explain the core metrics on the dashboard, helping you make accurate business decisions based on dashboard analytics on Findtourgo. Why…

Customer data is an invaluable asset for any travel agency. However, if you only store it in Excel or notebooks, you cannot fully exploit its potential. The feature to manage customer database on Findtourgo helps you digitize all information, allowing you to care for clients better and increase return rates. In this guide, we will…

First, are you still managing your travel business with scattered spreadsheets and notebooks? If so, it is time to upgrade your workflow. The CRM system on Findtourgo (CRM 101) is an all-in-one solution designed to centralize your operations. In this guide, we will introduce the four core modules that help you master your data and…

First, you have successfully secured a booking. Consequently, the most important step to ensure cash flow is sending a payment request. Rather than drafting manual documents on Word or Excel, the feature to create invoice on Findtourgo allows you to generate professional billing documents in seconds. In this guide, we will show you the process…

After a successful consultation, the next important task is recording the reservation. Instead of using manual spreadsheets which are prone to errors, the feature to manage and sync booking info on Findtourgo helps you store the exact transaction history of each client. This article will guide you through the process of creating a new Booking…

In the tourism industry, response speed is a decisive factor in closing sales. Therefore, the process to manage customer inquiries on Findtourgo is optimized to help you interact immediately when a traveler’s need arises. This article will guide you on how to receive, chat, and manage consulting requests in the most professional way. 1. Receive…

As your business grows, the volume of orders and messages will increase rapidly. At this point, you cannot handle everything by yourself. The feature to manage staff on Findtourgo allows you to assign permissions to employees without sharing your main account password. In this article, we will guide you on how to add sub-accounts and…