Cookie Policy 5.1 Introduction to Cookies We use cookies and similar tracking technologies on our Platform to enhance your experience, analyze usage, and deliver personalized services. This Cookie Policy should be read together with our Privacy Policy .
5.2 What Are Cookies Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites function efficiently and provide valuable information to site owners.
Types of Cookies by Duration:
Session Cookies: Temporary; expire when you close your browser Maintain your session during Platform use Persistent Cookies: Remain on your device for a set duration or until manually deleted Remember your preferences between visits Types of Cookies by Origin:
First-Party Cookies: Set directly by TASTECH/FindtourGo Support essential Platform functionality and internal analytics Third-Party Cookies: Set by external services (e.g., analytics and advertising partners) Governed by their respective privacy policies 5.3 How We Use Cookies Essential Cookies (Always Active):
Authentication & Security: Verify identity, maintain secure sessions, prevent fraud Enable features like two-factor authentication Platform Functionality: Remember preferences (language, currency) Maintain shopping cart contents and navigation Ensure proper loading and error handling Legal Compliance: Store cookie consent choices Support compliance with data protection laws Performance & Analytics Cookies:
Usage Analytics: Track visits, page views, session duration Monitor performance and optimize site content A/B Testing: Test variations of web pages Improve user experience through data-driven decisions Third-Party Analytics: Tools include Google Analytics, Adobe Analytics, and custom tools Governed by respective third-party privacy policies Functional Cookies:
Personalization: Remember saved destinations, filters, and accessibility preferences Communication: Enable live chat, customer support, and social features Location Services: Provide nearby recommendations and adjust settings based on location Marketing & Advertising Cookies:
Targeted Advertising: Deliver relevant ads and prevent ad repetition Retargeting: Show ads based on previously viewed tours Support conversion tracking Social Media Integration: Enable sharing and track campaign effectiveness Third-Party Advertising Partners Include: Google Ads, Facebook Pixel, travel ad networks, affiliate marketers 5.4 Specific Cookies We Use Essential Cookies
Cookie Name Purpose Duration Type findtourgo_session Maintains user session Session First-party csrf_token Security protection Session First-party auth_token User authentication 30 days First-party cookie_consent Records consent preferences 1 year First-party lang_pref Language preference 1 year First-party currency_pref Currency preference 1 year First-party
Analytics Cookies
Cookie Name Purpose Duration Type _ga Google Analytics user ID 2 years Third-party _gid Google Analytics session ID 24 hours Third-party _gat Google Analytics throttle control 1 minute Third-party ftg_analytics Internal tracking for insights 1 year First-party
Marketing Cookies
Cookie Name Purpose Duration Type _fbp Facebook Pixel tracking 3 months Third-party _gcl_au Google Ads conversion tracking 3 months Third-party ftg_marketing Internal marketing tracking 6 months First-party retargeting_id Retargeting campaigns 1 year First-party
5.5 Legal Basis for Cookie Processing Under Singapore's Personal Data Protection Act (PDPA) , our legal bases for processing cookies include:
Consent: For non-essential cookies (marketing, analytics)Legitimate Interest: For functional cookies that enhance user experienceContractual Necessity: For essential service-delivery cookiesLegal Obligation: For cookies required to meet regulatory requirements5.6 Managing Your Cookie Preferences Cookie Preference Center:
Access via banner or footer link Customize cookie categories anytime View descriptions and control settings Browser Settings:
Chrome: Settings → Privacy and Security → CookiesFirefox: Options → Privacy & SecuritySafari: Preferences → PrivacyEdge: Settings → Cookies and site permissionsThird-Party Opt-Out Tools:
Mobile App Settings:
iOS: Settings → Privacy → AdvertisingAndroid: Settings → Google → Ads5.7 Impact of Disabling Cookies Essential Cookies: May prevent login, disrupt checkout, and reduce functionality Could create security risks Non-Essential Cookies: Less personalized experience Repeated advertisements Reduced analytics and feature optimization 5.8 Updates to Cookie Usage We may update this policy to:
Enhance Platform functionality Comply with new laws Integrate new features or partners When significant changes occur, we will:
Update this Cookie Policy Notify you via the Platform Request renewed consent if required 5.9 International Data Transfers Some cookies involve international data transfers, particularly those from:
Google (subject to Google's global terms)Meta/Facebook (subject to Meta's data processing agreements)Other third-party service providers We implement safeguards to ensure compliance with Singapore’s PDPA.
5.10 Data Retention Session Cookies: Deleted when browser closesPersistent Cookies: Retained for durations listed aboveAnalytics Data: Aggregated and anonymized after 26 monthsMarketing Data: Deleted upon consent withdrawal