4D3N HANOI - HALONG AT HOTEL

Remarks for check in and check out schedules Check in time: at hotel: after 14h00 Check out time: at hotel before 12h00 Remarks for itinerary The itinerary and schedule are subject to change due to local traffic situations, weather conditions; flight, or any unforeseen circumstances or local authority decision. We reserve full rights to replace all items with same values for guests. Remarks for meal Meals are a fusion of local food with normal daily buffet breakfast at hotel. Guests should advise any special food preferences, allergies or dietary requirements at least one (1) week prior to the arrival date. Payment method Payment conditions for domestic or international flights: We will check case by case. Payment conditions for land tour without flights: -Upon the confirmation of the document: a deposit of 30% total price is required 03 months prior to the group's arrival in Indochina, in order to secure all services – The full payment of entire 70% of the total price must be transferred 30 days prior to the group arrival in Indochina, if not agreed otherwise. Cancellation of domestic or international flights: We will check case by case. Cancellation policy: – All cancellations should be made in writing and should be acknowledged by us -Cancellation Rules for Land Tour, not applicable for domestic or international flights (if any). – Cancellation more than 60 days prior to the group arrival: No Charge. Deposit shall be deducted into the next bookings, except specified suppliers require cancellation fees. – Cancellation between the 60th and 45th day prior to the group arrival: 25% of the total tour price. – Cancellation between the 44th and 30th day prior to the group arrival: 30% of the total tour price. – Cancellation less than 29 days prior to the group arrival: 100% of the total tour price. – In case the tour participant(s) shorten or interrupt the tour of their own accord there will be no reimbursements. – Reduction in the number of passengers against requested bookings is considered and treated as cancellations. – If the balance of the tour invoice is not received by the deadline of 14 days prior to the group arrival, we will reserve the right to cancel the reservation without indemnity or any reimbursement.