After sending the invoice, the next common question is: “Where does the money go?” Unlike traditional OTAs that often hold your funds, the Findtourgo payment policy is designed to optimize your cash flow.
In this guide, we will explain the direct payment mechanism and show you how to finalize transactions with customers securely.
The Direct Payment Advantage
Currently, Findtourgo acts as a technology connector. This means we do not integrate a payment gateway directly on the platform. Consequently, the customer completes the payment directly with you.
Benefits of this policy:
- Instant Cash Flow: Because we do not hold funds, the money goes straight to your bank account immediately.
- No Hidden Fees: Furthermore, you avoid expensive middleman transaction fees often charged by other platforms.
- Flexibility: Additionally, you are free to negotiate the payment method that suits you best (Bank Transfer, Cash, PayPal, etc.).
How to Arrange Payments with Customers
Since the system does not automatically deduct money from the customer, you must guide them through the process. Here is the standard procedure to ensure professionalism.
Step 1: Agree on Methods via Chat
During the consultation phase in the Chat section, you should clearly discuss acceptable payment methods.
- Clarify Currency: Ensure both parties agree on the currency to avoid exchange rate disputes.
- Set Terms: State clearly if you require a deposit or full payment upfront.
Step 2: Provide Bank Details in the Invoice
Once you reach an agreement, send the official Invoice created in the previous step. Crucially, ensure that the Payment Information section contains your accurate Bank Name, Account Name, and Number.
Sending a formal invoice instead of just texting a bank number builds significant trust with international travelers.
Step 3: Confirm Receipt and Update Status
After the customer confirms they have transferred the money, please check your bank account.
- Verify Funds: If the money has arrived, log back into the system.
- Update Order: Go to the Order list and change the status to Paid (or your equivalent custom status).
- Thank the Customer: Finally, send a confirmation message to reassure the client.
The Findtourgo payment policy empowers you to control your own revenue. By following these steps, you ensure a smooth and secure transaction for every booking.
👉 You have mastered the Booking Operations! Now, let’s explore advanced tools to grow your business. Read the next section: [PLATFORM TOOLS]