REGISTRATION CONDITIONS & PASSPORT REQUIREMENTS - Deposit: 50% of the tour price required upon booking. - Cancellation Fees: +) After registration: 75% of the tour price. +) 20 days before departure: 90% of the tour price. +) 0-19 days before departure: 100% of the tour price. +) Cancellations must be notified directly to the company via fax, email, or message and confirmed by the company. Phone cancellations are not accepted. - Passport: Valid for at least 6 months from the tour’s return date, with clear photos and complete information. Damaged or blurry passports, even if still valid, may prevent entry or exit. - Flight schedules may change without prior notice due to airline policies. - Foreign Nationals/Vietnamese Overseas: Check if your Vietnam visa is single- or multiple-entry. For re-entry visas, bring two 4x6cm photos and the Vietnam entry visa on the departure date. - Registration: Provide accurate passport details (full name, issue date, expiry date), contact phone number, and address. - Guests over 70: Must provide a full health check certificate for international travel and be accompanied by a relative under 60 in good health. - The company is not responsible for entry/exit denials due to personal or identity issues and will not refund the tour cost (guests bear any additional expenses). - Sightseeing order may change based on traffic, weather, or practical conditions, but the full program will be maintained. - Splitting from the group for personal visits or business is not allowed. Requests to leave the group must be pre-notified and incur fees as per regulations. - Force Majeure: If the tour cannot proceed due to weather, natural disasters, strikes, riots, sabotage, war, epidemics, flight delays/cancellations due to weather or technical issues, the company will refund the tour cost after deducting incurred expenses (e.g., visa fees) but will not compensate for additional costs. - Deposit Requirement: Depending on the case, guests may be required to pay a deposit of 200,000,000 – 300,000,000 VND before departure, fully refunded upon return to Vietnam. - Post-Tour Visa Reporting: For guests required to report to the consulate/embassy, the company will retain the original passport. Guests must report within 3 days as per regulations. - Visa Cancellation: If a guest cancels after receiving a visa, the company may retain the passport until the visa expires or notify the consulate/embassy to cancel it with a “CANCEL” stamp. - Passport Handling: Guests submit original passports for visa processing. After issuance, the consulate and company retain the passport until departure, when the guide provides it at the airport. Post-visa, passports are held until departure unless urgent travel is confirmed with a flight ticket. JAPAN VISA APPLICATION DOCUMENTS PERSONAL DOCUMENTS: - Passport valid for over 6 months (signed by the holder). - Two 3.5x4.5cm photos with a white background (full name written on the back) + soft copy of the photo. - Photocopy of ID card on A4 paper (one-sided, uncut). - Photocopy of marriage certificate (if traveling with spouse). - Photocopy of birth certificate (if traveling with children). WORK/FINANCIAL DOCUMENTS: - For Employees: Photocopy of employee confirmation/labor contract/appointment decision/salary increase decision + 6-month bank statement of salary account. - For Business Owners: Photocopy of business license + tax documents + 6-month personal bank statement showing transactions. - For Retirees: Photocopy of retirement decision + 6-month pension statement. - For Freelancers/Housewives Unable to Prove Employment: Additional consultation provided by the company. - Financial Proof: +) Savings account with a minimum of 150,000,000 VND (maturity date after the tour return). +) Original bank balance confirmation (issued within 2 weeks of visa submission), with funds deposited at least 3 months prior to submission. +) Consulate may request additional documents. For guests born from Binh Dinh or Gia Lai northward, a household registry or southern residency confirmation is required. NOTES: - Guests with an existing visa: 800,000 VND deduction per person. - Guests denied a visa: 2,000,000 VND fee per person.